Faasos, a big food delivery service in India, offers wraps, biryanis, pizzas, and desserts. It claims to be India’s first “food on demand” company, serving 15,000 orders daily in 15 cities. But, is Faasos food Halal? How can Muslims be sure it’s okay to eat?
Halal food, under Islamic dietary laws, must adhere to specific guidelines that prohibit the consumption of certain animals (such as pork) and the use of alcohol or intoxicants in food preparation. For many Muslim consumers, adherence to Halal food is essential in following the commands of Allah and leading a righteous life.
In this blog post, we will delve into Faasos’ halal status, examining factors such as halal certification, menu analysis, customer reviews, communications with Faasos, and comparisons with other halal options. By exploring these perspectives, Muslim consumers can make informed decisions about the Halal status of Faasos and confidently choose meals that align with their dietary preferences.
Is Faasos Halal Certified?
A quick way to know if a food provider is halal is by checking for halal certification from a recognized authority. This certification verifies that the food meets Islamic dietary rules, ensuring it’s handled ethically and avoids cross-contamination with non-halal ingredients.
As per the Halal India website, Faasos isn’t listed among halal-certified food providers in India. This implies that Faasos either hasn’t gone through the halal certification process, hasn’t applied for it, or hasn’t met the requirements. Therefore, Faasos lacks an official halal certification guaranteeing its halal status.
However, the absence of certification doesn’t automatically mean Faasos isn’t halal. It’s possible they follow halal principles in sourcing and preparation but haven’t pursued certification due to reasons like cost, time, or awareness.
What Faasos States About Its Halal Status?
To determine if Faasos is halal, examining its official communication channels like the website, app, social media, and customer support can provide valuable insights into its commitment and transparency regarding halal food.
On Faasos’ website, there is no mention or indication of its halal status or practices on the homepage, menu, or FAQ section.
The only reference to halal is in the terms and conditions, stating that Faasos doesn’t guarantee the quality, quantity, or acceptability of food items and doesn’t ensure the halal or vegetarian nature of ordered items.
The Faasos app similarly lacks information or indicators for halal food. No filtering or searching options for halal items are available, and menu items lack halal logos or labels.
The app lacks a dedicated FAQ section, and contact with Faasos is only through a chatbot that doesn’t address halal-related inquiries.
On social media, Faasos occasionally responds to queries about its halal status. For instance, on Twitter, Faasos claimed to serve Halal meat and chicken without providing supporting evidence or addressing certification and cross-contamination concerns.
Faasos has communicated a clear and consistent stance on its halal status. While the website and app do not explicitly assure halal food, their social media responses confirm that they serve halal food.
So, the answer to the question “Is Faasos Halal Certified?” is yes, it is halal certified. However, not all consumers share the same opinion. We found some reviews that reflect these differing views—let’s take a look at them.
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What Customers Say About Faasos’ Halal Status
Examining customer reviews provides insight into Faasos’ halal status, shedding light on customer satisfaction and how Faasos handles complaints or suggestions related to halal food.
While some customers express satisfaction with the taste and quality of Faasos’ halal food, others share concerns, such as instances of unexpected ingredients in their orders.
For instance, A Zomato review illustrates this:
“I ordered a chicken wrap from Faasos, assuming it was halal as they claimed on Twitter. Shockingly, the wrap had bacon, clearly haram. Feeling cheated, I contacted customer support, but received no response, apology, refund, or replacement. Faasos is dishonest and indifferent to customers. I won’t order again and advise fellow Muslims to steer clear of Faasos.”
These mixed reviews suggest a range of customer experiences, and it’s important for Faasos to address concerns and enhance transparency to build trust among halal-seeking customers.
How Does Faasos Compare with Other Halal Options?
Another method to assess Faasos’ halal status is by comparing it with other food providers known for offering halal options.
This allows us to evaluate how Faasos stacks up against competitors in terms of halal quality, variety, and availability. Notable halal food providers in India include:
1. Zomato
As a leading online food delivery platform, Zomato boasts a dedicated halal category on its app and website. Customers can filter and search for halal food, with the halal logo and certification displayed on menu items. Zomato collaborates with Halal India Pvt Ltd, a halal certification partner that verifies and audits halal food providers on the platform.
2. Swiggy
Another prominent online food delivery platform, Swiggy, also features a halal filter and category on its app and website. Customers can easily find and order halal food, with the halal logo and certification visible on menu items. Swiggy partners with Halal Certification Services India Pvt Ltd to verify and audit halal food providers.
3. Box8
A halal-certified food delivery brand in India, Box8 offers a diverse range of Indian and fusion dishes. With a halal certification from Jamiat Ulama-E-Maharashtra, a state unit of Jamiat Ulama-E-Hind, Box8 ensures that its food aligns with Islamic dietary laws.
4. Behrouz Biryani
Specializing in biryanis and kebabs, Behrouz Biryani is another halal-certified food delivery brand in India. The brand holds a halal certification from Jamiat Ulama-i-Hind Halal Trust, ensuring compliance with Islamic dietary laws.
In comparison, Faasos lacks a competitive edge over other halal food providers in India. Faasos lacks a halal certification, filter, or category, unlike Zomato, Swiggy, Box8, and Behrouz Biryani, all of which offer these features.
Faasos also lacks a halal certification partner, unlike Zomato and Swiggy, which collaborate with reputable halal certifying agencies.
Additionally, Faasos does not have a halal-friendly or halal-conscious menu, a feature present in Box8 and Behrouz Biryani with their selection of halal-certified dishes.
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Conclusion
In summary, Faasos lacks official halal certification and clear communication regarding its halal practices. Customer reviews are mixed, and compared to other leading halal food providers, Faasos falls short in offering dedicated filters, certification partnerships, and a halal-conscious menu. However, it is generally considered halal, though some consumers may have had different experiences. We suggest contacting their team directly before ordering to confirm.
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